Urgent same day medical advice
Same day appointments should only be booked where you feel urgent care or advice is needed. Please telephone the surgery as soon as possible and ask a receptionist for a same day appointment. Depending on your symptoms you may be booked to see our specialist practitioner. If with a doctor, this may be different to your usual doctor. If you do not feel you need to be seen you can book a telephone appointment to obtain urgent advice.
If you telephone and we are fully booked for the morning, you will be asked to either telephone 111 for advice or call at 2pm to request an afternoon appointment. Our GP partners ask for this to ensure the afternoon session is not overbooked before the session is underway.
Your same day appointment time is approximate and you will be seen as soon as possible but on our busiest days you may need to wait for the doctor or specialist practitioner to see you.
Our receptionists can let you know what illnesses our specialist practitioner deals with. Our specialist practitioner is able to prescribe antibiotics for new infections (chest, ear, throat etc).
If a patient has a temperature or a rash, coming to surgery will do no harm and will not endanger others, but please inform our receptionist on arrival.
Please note accidental injuries are not dealt with at the surgery as we do not have Accident and Emergency, Minor Injury Unit, X-ray facilities and resources. Patients suffering accidental injuries rather than illnesses should always attend their nearest Accident and Emergency unit for specialist treatment.
Life Threatening Emergencies
Please dial 999 without delay for paramedic assistance
ASAP (NHS 111)
‘If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website: www.asapglos.nhs.uk. Alternatively, call NHS 111.’