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Latest News

NHS-funded patient transport survey

 

Six CCGs across the South West are working collaboratively to develop a consistent approach to eligibility for NHS-funded patient transport and have agreed a short patient/public questionnaire.  National eligibility criteria has been in place since 2007, but has been subject to variation in local interpretation, agreed exclusions and the way that eligibility is applied. 

 

The CCGs want to ensure that NHS-funded non-emergency patient transport is provided in a fair way for all those who need help getting to hospital appointments and would appreciate your feedback by completing the survey below:

www.surveymonkey.co.uk/r/NHS_NEPTHaveYourSay

Appointment Reminders via SMS Text

The practice will now be sending appointment reminders and other communications via SMS text message.  We therefore ask that all patients keep the practice updated with their mobile phone number.

If you prefer not receive communications via text please let the practice know and we can update your records

ASAP

‘If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website: www.asapglos.nhs.uk. Alternatively, call NHS 111.’

Joining Up Your Information

Joining Up Your Information is all about giving clinicians and social care professionals the information they need to provide you with the best treatment.

Your GP, hospitals, community health, mental health and social care teams could all hold important information about your care but it is often not immediately available to people working in other parts of your local NHS and care community.

The project team is developing a secure online system that will make key parts of your medical records available whenever and wherever they are needed to staff who are directly involved in caring for you.

Letters are currently being sent to all existing patients aged 16 or over explaining the project and how to opt out.

More information, FAQ's, Videos and Opt Out forms can be found by visting

http://www.gloucestershireccg.nhs.uk/joiningupyourinformation/index.php 

Out-patient transport booking requests

Please note a new control centre has been set up to handle your transport booking requests and queries.  The telephone number is (0845) 600 6068.  The surgery no longer deals with transport booking requests and queries.  

 
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