Patients living in rural areas may have their medicines dispensed from Ruardean Surgery (01594) 542225 or Cinderford Surgery (01594) 820820 option 2, during dispensary opening hours.
Please note our dispensers deal with patient enquiries face-to-face and also over the telephone. If they are busy dealing with a queue of patients in surgery they may not be able to pick up an incoming call.
You may be held in the telephone queue for quite a while, or may need to call a few times to make contact. Many local practices no longer offer telephone ordering as an option.
As a dispensing practice, our telephone opening lines are limited as our dispensers need crucial uninterrupted time for putting up medication ready for collection, errors could prove fatal.
Our receptionists are not dispensary trained and therefore do not have sufficient medication knowledge to answer queries of this nature.
Please remember you can also order repeat prescriptions on-line through this website, by post enclosing a stamped, addressed envelope for the return of your prescription, or in person by completing a prescription order slip at reception.
Cinderford Dispensary Telephone Opening Hours
The dispensary phone line for repeat prescription requests & queries will only be available during the following hours:
08:30am - 10:30am every morning
15:30pm to 17:00pm every afternoon except Thursdays where there will be no phone access at all
If you would like to register for online repeat prescription ordering please speak to a member of staff or download the forms from the relevant section of the website