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Practice Management

Our practice manager has overall responsibility for the running of the practice.

 

Head of Patient Services
Our head of patient services works with the practice team to maintain a high level of service throughout the practice for our patients, and will deputise for the practice manager.  This person wants your feedback, ideas and concerns.  

Administration

Our administrators liaise with hospitals and other organisations to arrange appointments and to receive and provide medical information.  Administrators are responsible for registration, immunisations and cytology; they ensure your medical records are kept up-to-date and that you are invited to the practice if you need a review.

Reception

Receptionists are your first point of contact and welcome.  They will assist you with appointment bookings, will provide you with information and are able to advise regarding care you need with our practice, but may need to ask some detailed questions in order to do this effectively.  All information is treated as strictly confidential.  Our receptionists also have varying administrative duties.

 
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